Description
iStore 270L
Heat Pump Hot Water System
Australia’s most awarded heat pump five years running — now in a premium 270L format for larger families. The iStore 270L delivers a COP of up to 4.82, Wi-Fi app control, and smart solar integration to cut hot water energy costs by up to 70%. Backed by a full 5-year comprehensive parts and labour warranty.

Five Years of Awards. Built for Larger Families.
The iStore 270L has been voted Australia’s best heat pump hot water system by real customers on ProductReview.com.au every year from 2021 to 2025. With a COP of up to 4.82 at 20°C, Wi-Fi app control, and a 270L tank rated for households of 3 to 6 or more people, it’s the premium choice for families who want maximum performance and proven reliability.
Up to 70% Less Energy
The iStore 270L delivers a COP ranging from 4.0 to 4.82 depending on ambient conditions — reducing hot water energy costs by up to 70% compared to electric resistance systems and up to 77.5% compared to gas. Installing an iStore could save you up to $1,000 per year.
Wi-Fi App Control
Connect, monitor, and control your iStore 270L via the iStore Wi-Fi app from anywhere. Adjust temperature, set schedules, track performance, and make changes on the go — from your phone or tablet.
Solar Battery Alternative
Use surplus solar energy to heat water instead of expensive battery storage. Built-in dual timers let you schedule heating during peak solar output — running on free solar power and storing that heat for use throughout the day and evening.
Voted #1 Five Years Running
ProductReview.com.au has awarded iStore the #1 heat pump hot water system every year from 2021 to 2025 — based on verified reviews from real Australian customers. The most trusted heat pump brand in Australia.
STC Rebates Available
Eligible for federal Small-scale Technology Certificates — with a potential federal incentive of approximately $1,080. Victorian Solar Hot Water Rebate and NSW ESCs may also apply. We handle all the paperwork.
Local Illawarra Install
Installed by our licensed local team. Same-day and next-day availability across Wollongong, Shellharbour, and the Illawarra region. Must be installed by a licensed plumber.

Wi-Fi App + Dual Timer Control
The iStore 270L gives you full control via the iStore Wi-Fi app and the built-in LCD timer controller. Schedule heating around your solar generation, off-peak tariff, or daily routine — with two independent daily timer windows and a one-shot electric booster for high-demand days.
- Eco mode — heat pump heating for lowest running cost
- Electric Booster mode — one-shot boost to target temperature
- Dual timers — two independent heating windows per day
- Wi-Fi app for remote monitoring and scheduling

5-Year Warranty — Everything Included
The iStore 270L is backed by one of the most comprehensive warranties in the industry. Every major component — tank, refrigeration, electrical, anode, and PTR valve — is covered for the full 5 years, parts and labour. No hidden tiers, no partial cover.
- 5yr glass-lined tank — parts and labour
- 5yr refrigeration system — parts and labour
- 5yr electrical — controller, sensor leads — parts and labour
- 5yr sacrificial anode and PTR valve — parts and labour
Technical Specifications
Warranty Coverage
The iStore 270L is backed by a full 5-year comprehensive parts and labour warranty — every major component covered, with no hidden tiers. Warranty must be registered online within 6 weeks of installation at heatpumps.istore.net.au/warranty-registration.
Government Rebates & Energy Certificates
Applicable incentives are applied as a point-of-sale discount. No claiming, no paperwork on your end.
All STCs and ESCs are assigned as a point-of-sale discount for supply-and-install pricing. We handle all the paperwork and pass the saving directly to you.
Delivery Information
This hot water system is offered with free delivery to the following areas:
All sales need to be within a 50 km radius of a town with a population over 30,000. For all other areas, please phone to check delivery options.
Outside the areas above? Please call before ordering. Purchases outside our free-delivery zones will be refunded as delivery cannot be arranged.
Product Resources
Brochures, manuals, and compliance documents for the iStore Heat Pump.
| 📄Product Brochure PDFSpecifications & features→ |
| 📖User Manual PDFFor licensed installers→ |
| ✅Warranty Document PDFTerms & conditions→ |
every major manufacturer in one place
Upfront pricing on every system
Wollongong, Shellharbour & beyond
Backed by the manufacturer
Need Hot Water Fast?
Shop online or call for same-day service across Wollongong and surrounding areas.



