Serving the Illawarra region
Emerald Pro 320L All-in-One Heat Pump

Emerald Pro 320L All-in-One Heat Pump

Supply Only $3,700.00

Supply & Install $3,450.00 Supply & Installation Orders
To order supply and installation, call:
(02) 4226 4400
Additional $185 if a tempering valve is required.


Category Brand:

Description

Same-Day Supply Available

Emerald Pro 320L
All-In-One Heat Pump

Smart, silent, and solar-ready. The Emerald All-In-One Pro 320L uses DC inverter technology and R290 refrigerant to cut hot water bills by up to 80%, with full control from the Emerald App.

320L
Capacity
5.2
COP Rating
39dB
Sound Level
Up to 80%
Energy Savings
Emerald All-In-One Heat Pump Pro 320L

βœ“ Australian Since 2006
πŸ“± Emerald App
πŸ”‡ Silent Mode 45dB
β˜€οΈ Solar Soaker Ready
πŸ“ Illawarra Local

Why Choose This System

Smart Technology, Real Savings

The Emerald Pro 320L uses premium DC inverter technology and R290 natural refrigerant to deliver up to 5Γ— more hot water per dollar than a standard electric system β€” with full Wi-Fi control, solar integration, and a dedicated Silent mode for noise-sensitive locations.

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Cut Your Bill by Up to 80%

With a COP of 5.2 in Standard mode, the Pro 320L delivers over $5 of heating for every $1 of electricity. Compared to a standard electric storage system, that’s a saving of up to $800 per year on hot water costs.

πŸ“±

Emerald App Control

Monitor real-time tank temperature and capacity, switch operating modes, activate Boost, enable Silent mode, and track energy consumption β€” all from your phone via the free Emerald App.

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As Quiet as Light Rain

At just 39dB at 3 metres, the Emerald Pro is one of the quietest heat pumps available. Silent mode drops operation to 45dB at 1 metre β€” ideal for installations near bedrooms or neighbours.

β˜€οΈ

Solar Soaker Ready

Pair with the Emerald Electricity Advisor Wi-Fi pack to automatically use surplus solar energy to heat your water for free. Smart Actions lets you automate heating around your solar generation and tariff schedule.

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STC Rebates Available

Eligible for STCs, NSW Energy Savings Scheme (ESCs), Victorian Energy Upgrades (VEECs), and REPS. Leading energy-efficient technology designed for maximum rebates. We handle all the paperwork.

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Local Illawarra Install

Installed by our licensed local team. Same-day and next-day availability across Wollongong, Shellharbour, and the Illawarra region. Must be installed by a licensed plumber.

Emerald App hot water heat pump control
Control From Anywhere

Emerald App

The Emerald App puts complete control of your hot water system in your hand. Monitor usage, adjust modes, activate boost, and automate heating around your solar or tariff schedule from anywhere, anytime.

  • Real-time tank temperature and hot water capacity
  • Boost mode for high-demand periods
  • Silent mode for quieter nighttime operation
  • Smart Actions to automate solar and off-peak heating

Emerald Pro 320L installed
Built to Perform

DC Inverter Technology

The Emerald Pro uses a Hitachi JV DC inverter rotary compressor, managing speed and output to precisely match heating demand. Less waste, less energy, more reliability β€” engineered for the Australian climate since 2006.

  • Hitachi JV DC inverter rotary compressor
  • Microchannel heat exchanger
  • Carbon steel tank with diamond enamel coating
  • Dual magnesium anodes for tank protection

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Technical Specifications

Model NumberEE-HWS-A1-320E (with element) / EE-HWS-A1-320 (without element)
Tank Volume320 Litres
Heating Capacity (Standard mode)2.8kW
Rated Input Power (Standard mode)0.53kW
COP (Standard mode)5.2
Recharge Rate (Standard mode)58 L/hr
Sound Level (Standard mode)49 dB(A) at 1m / 39 dB at 3m
COP (Silent mode)5.0
Heating Capacity (Silent mode)2.0kW
Recharge Rate (Silent mode)41 L/hr
Sound Level (Silent mode)45 dB(A) at 1m
Recharge Rate (Booster mode)108 L/hr (with element) / 75 L/hr (without)
Electric Heating Element1.6kW (E models only)
Operating ModesStandard, Silent, Booster, E-Heater
Working Range (with element)-15Β°C to +43Β°C
Working Range (without element)-7Β°C to +43Β°C
Rated Outlet Water Temperature60Β°C
Max Outlet Water Temperature70Β°C
RefrigerantR290 / 450g
CompressorHitachi JV DC Inverter Rotary
Heat ExchangerMicrochannel
Inner TankEnamel / 2.5mm wall / 3.0mm dome
Tank Protection2 Γ— Magnesium anodes
InsulationPolyurethane 35–157mm
TPR Valve850 kPa
IP ClassIPX4
Dimensions (W Γ— D Γ— H)600 Γ— 600 Γ— 2105mm
Net Weight146 kg
Power Supply220–240V / 50–60Hz / 1 Phase
Max Current (Booster mode)11.3A (with element) / 4.6A (without)
ConnectivityBuilt-in Wi-Fi via Emerald App

Peace of Mind

Warranty Coverage

The Emerald Pro 320L is backed by Emerald’s product warranty, effective from 1 July 2025 for All-In-One Pro models. Full warranty terms are available at emerald.com.au/warranty.

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Support
Emerald App + Remote Monitoring
The Emerald Network allows installers and support teams to monitor all heat pump installs remotely. Issues can often be diagnosed and resolved without an onsite visit, reducing downtime.
πŸ“ž
Support
Emerald Customer Service
Contact Emerald via the support portal at support.portal.emerald.com.au for warranty claims, troubleshooting, and after-sales service. User guides and certificates are available at emerald.com.au/support.

Save More Upfront

Government Rebates & Energy Certificates

Applicable incentives are applied as a point-of-sale discount. No claiming, no paperwork on your end.

New South Wales
Up to $1,400+ off

All STCs and ESCs are assigned as a point-of-sale discount for supply-and-install pricing. We handle all the paperwork and pass the saving directly to you.

Small-scale Technology Certificates (STCs)Energy Savings Certificates (ESCs)

Shipping

Delivery Information

🚚
Free Delivery Available
Within 50 km of major towns

This hot water system is offered with free delivery to the following areas:

WollongongSydneyCentral CoastNewcastleMelbournePerthSouth East Queensland

All sales need to be within a 50 km radius of a town with a population over 30,000. For all other areas, please phone to check delivery options.

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Outside the areas above? Please call before ordering. Purchases outside our free-delivery zones will be refunded as delivery cannot be arranged.

Downloads

Product Resources

Brochures, manuals, and compliance documents for Emerald Heat Pump.

πŸ“„Product Brochure PDFSpecifications & featuresβ†’
πŸ“–User Manual PDFFor licensed installersβ†’
βš–οΈHeat Pump ComparisonPDFCompare models, features & performanceβ†’
πŸ“Size ExplainerPDFTerms & conditionsβ†’
❄️Winter GuidePDFCold weather performance & tipsβ†’
πŸ“±App Pairing GuidePDFConnect your system to the appβ†’
πŸŽ›οΈController GuidePDFSetup, settings & everyday useβ†’

20+
Brands stocked
every major manufacturer in one place
$0
Hidden fees
Upfront pricing on every system
Local
Illawarra based
Wollongong, Shellharbour & beyond
10yr
Tank warranty
Backed by the manufacturer

Need Hot Water Fast?

Shop online or call for same-day service across Wollongong and surrounding areas.

Additional information

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Capacity

Additional Charges & Notes