Serving the Illawarra region
Serving the Illawarra region
Illawara Hot Water Products

Heat Pump Hot Water Systems in the Illawarra

Heat pump hot water systems use a different approach to heating water compared with conventional electric storage systems.

Instead of using electricity directly to heat the water, a heat pump uses electricity to transfer heat from the surrounding air into the water stored in the tank.

Featured Heat Pump Hot Water Systems

Thermastore Heatwave270 Heat Pump

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$3,350.00
SUPPLY & INSTALL
$3250
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How Does a Heat Pump Hot Water System Work?

A heat pump works by transferring heat from the surrounding air into the water stored in the tank.

Although the system uses electricity, the electricity is primarily used to operate the heat pump components rather than directly heating the water with a conventional heating element.

Omnix stainless steel hot water cylinder, medium capacity electric storage heater with side ports.

Electric Storage Hot Water Systems

An electric storage system heats water using an electric heating element located inside the storage tank. Once heated, the water remains stored and insulated until it is needed.

When a hot water tap is opened, heated water leaves the tank and cold water enters to replace it. The heating element then heats the incoming water so the system can maintain its hot water supply.

Electric Instantaneous Hot Water Systems

An instantaneous electric system heats water as it passes through the unit rather than storing a large volume of heated water in a tank.

When a hot water outlet is opened, water flows through the heating unit and is heated before reaching the tap. This type of system can provide a compact solution where space is limited, although the system needs to be appropriately sized for the required water flow.

Benefits of Heat Pump Hot Water Systems

Transfers Heat From the Air

Electric storage systems maintain a supply of heated water ready for household use, making them a familiar solution for everyday hot water needs.

Designed for Energy Efficiency

Storage systems are available in different tank sizes, allowing you to select a capacity appropriate for your household and expected hot water demand.

Uses Electricity

Electric systems can be suitable for a variety of residential applications, subject to the property’s existing electrical, plumbing and installation requirements.

Hot Water Storage

You can choose between traditional storage systems and instantaneous systems depending on your available space and hot water usage.

Suitable for Australian Homes

Electric systems use established heating technology and can provide a simple solution for homes requiring a dependable hot water supply.

Wide Range of Products

A wide range of manufacturers, models, capacities and configurations are available, making it easier to compare systems based on your property’s requirements.

Is a Heat Pump Right for Your Home?

Heat pumps can be an excellent option for many homes, but the property needs to be suitable for the technology.

Before choosing a system, consider the installation location, household demand, airflow, electrical requirements and available space.

Available Outdoor Space

Heat pump systems need an appropriate location for the unit and tank. The installation area should provide sufficient space and access around the system.

Airflow

The heat pump extracts heat from surrounding air, so the unit needs appropriate airflow around it.

Household Demand

The storage capacity should be matched to the amount of hot water your household typically uses.

Electrical Supply

Heat pumps are electrically powered, so the electrical requirements of the selected model need to be considered.

Installation Location

The position of the unit can affect access, airflow, noise considerations, plumbing connections and servicing.

Existing Hot Water System

If you’re replacing an existing electric or gas hot water system, the current installation location and connections should be assessed before selecting the new heat pump.

Choosing the Right Heat Pump Size

Choosing the right heat pump size is important to ensure the system can provide enough hot water for your household.

The correct capacity isn’t determined by household size alone. Your daily usage patterns and peak hot water demand should also be considered.

Household Size

The number of people using hot water is an important starting point when determining the required storage capacity.

Daily Hot Water Usage

Consider how frequently your household uses showers, baths, kitchen taps and other hot water outlets.

Peak Demand

Think about when hot water is used most heavily. Several showers or other outlets operating around the same time can increase demand.

Storage Capacity

The tank needs enough capacity to meet normal household requirements while allowing the heat pump to replenish the stored hot water.

Available Space

Larger-capacity systems may require more installation space, so the physical dimensions of the selected model should also be considered.

Need help choosing the right capacity? Contact Illawarra Hot Water for advice.

FAQs

How does a heat pump hot water system work?

A heat pump extracts heat from the surrounding air and transfers that heat into water stored in the system’s tank. Electricity is used to operate the heat pump and refrigeration components.

Heat pumps and conventional electric systems use different heating technologies. A heat pump transfers heat from the surrounding air, while a conventional electric storage system directly heats water using an electrical element. The right option depends on the property, household requirements and installation conditions.

Yes. Heat pump hot water systems are electrically powered. The electricity operates the heat pump components that transfer heat from the surrounding air into the water.

Heat pumps contain a fan and compressor, so they produce some operating noise. The amount of noise varies between models and installation conditions. The location should be selected with noise and surrounding areas in mind.

Heat pumps are designed to extract available heat from surrounding air, but their operating performance can vary with ambient conditions. Different models have different operating specifications, so the manufacturer’s requirements should be considered when choosing a system.

The appropriate size depends on household size, hot water consumption, peak demand, storage capacity and the selected model’s heating performance.

Heat pumps generally require an appropriate location with sufficient airflow, space, clearances and access for servicing. The exact installation requirements depend on the model.

Service life depends on the model, installation, operating conditions, water quality, usage and maintenance. Individual components may also have different warranty periods.

A heat pump may be suitable as a replacement for an existing hot water system, but the property’s plumbing, electrical supply, installation location and household requirements should be assessed before selecting a model.

Choose the Right Hot Water System for Your Home

Different homes have different hot water requirements. The right system depends on factors such as household size, daily hot water usage, available energy sources, installation requirements and running costs.

Electric Hot Water Systems

Electric storage systems are a familiar and practical option for many Australian homes. They are available in a range of capacities to suit different household requirements.

Gas Hot Water Systems

Gas hot water systems can provide reliable hot water and are available as both storage and continuous flow systems.

Solar Hot Water Systems

Solar hot water systems use energy from the sun to heat water and can help reduce reliance on conventional energy sources.

Heat Pump Hot Water Systems

Heat pumps use heat from the surrounding air to heat water efficiently. They can be an excellent option for households looking to improve energy efficiency.

Hot Water System Brands

We supply hot water systems from a range of established manufacturers, giving you access to different system types, capacities, features and price points.

Whether you’re replacing an existing unit or installing a hot water system for a new property, we can help you compare suitable options for your household.

PROFESSIONAL SERVICE

Hot water installation across Illawarra

Whether you’re fitting a hot water system to a new build, upgrading an older unit, or switching fuel types — electric to gas, gas to heat pump, or any other combination — we handle the full installation process from start to finish.

All installations are carried out by licensed professionals across Wollongong, Shellharbour, Kiama, Nowra and surrounding suburbs.

FAST & RELIABLE

Hot water repairs across Illawarra

When your hot water stops working, you want it fixed — not a sales pitch. Our team diagnoses the problem first and gives you a clear explanation of what’s wrong and what it’ll cost to fix before starting any work.

We repair all system types — electric, gas, continuous flow, heat pump and solar — across Wollongong, Shellharbour, Kiama, Nowra and surrounding areas.

OUT WITH THE OLD

Hot water system replacement Illawarra

If your hot water system is beyond repair, losing efficiency, or you simply want to upgrade to a newer, more energy-efficient model, we handle the complete replacement process. We remove your old unit, deliver and install the new system, and make sure everything is connected, tested and running before we leave.

Like-for-like swaps or full upgrades — electric to heat pump, gas to continuous flow, or any other combination.

Hot Water Services Across the Illawarra

Illawarra Hot Water provides hot water system solutions for homes and properties throughout the Illawarra region.

Our services include hot water system installation, replacement, repairs and system advice across the local area.

Whether you’re looking for a new system, replacing an existing unit or need help with a hot water problem, our team can help you explore your options.

Need hot water fast?

Shop online or call for same day service across Illawarra and surrounding areas

Supply & Installation Orders

To order supply and installation, please contact our team:

Please note: an additional $185 charge will apply if a tempering valve is required.